App Help




App Help: No Audio on your call?

It has come to our attention that on smart phones, the default speaker chosen for the video call is NOT the speaker phone but rather the one you would use for making a phone call. Please see below to set up your app to avoid this either before or during your call.

Before Starting A Video Call

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During A Video Call

1. Tap the 3 dots menu item
1. Tap the 3 dots menu item
2. Tap 'Select media devices'
2. Tap ‘Select media devices’
3. Tap 'Speaker'
3. Tap ‘Speaker’
4. Tap 'Speaker' again
4. Tap ‘Speaker’ again

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